1. Payment Information Payment Types for Australian Customers
We accept: * Credit Card (Visa or MasterCard), * Paypal * Direct Deposit or Internet Transfer * Bank Cheque (Requires extra two days to clear)
Simply choose your payment method at the point of checkout and we will process your order and payment accordingly; a Rugs Online representative will contact you when your order is received.
1. Payment Information Offline payments will be charged depending on the selected payment method - our customer service staff will be able to inform you of our processing arrangements for these payment types. Return to the Help System Contents Page
. General Questions Can I add products to my order? If you have yet to proceed through the checkout process you can keep adding extra items to your shopping cart. Unfortunately you cannot, once the payment transaction is completed and approved, add additional items to your existing order. If you wish to purchase additional items, you can to create a new order within the website, or contact our customer service department to add products manually: firstname.lastname@example.org
2. DATA COLLECTION To protect your privacy, you can visit www.rugsonline.com.au site without identifying yourself or having to reveal any information about yourself. We do not collect personal information when you visit our site unless you log on, place an order or register with us. Only Rugs Online staff has access to your information. We do not share, sell, rent or barter any identifiable personal information to any third party without your permission. When you log on to our site, we will ask you your user name & password. It is your responsibility to keep these details safe, to prevent unauthorized access of your account. Many of the specials offered through the Rugs Online website are only available to Rugs Online registered website members. To allow us to identify you, we may ask for specific information that identifies you as a registered website member. When you submit feedback or questions via e-mail, or contact us for information about our Web site, we will request your name and e-mail address. We use this information solely to respond to your inquiries. When you enter a contest or other promotional feature, we may ask for your name, address, and e-mail address so we can administer the contest and notify winners. We may ask for other information to enable us to improve our site, check your account status or to provide you with special offers. Our site contains links to other sites. Rugs Online is not responsible for the privacy practices of other Web sites. By default all web server log files capture IP addresses. We may use your IP to help diagnose problems with our server, administer our web site, investigate fraud and to track web usage. This information is used internally and is not shared with anyone else, unless required by law. When you place an order through our website you will be asked for the following personal information: your name, e-mail address, mailing address, delivery address and any special delivery instructions, phone number and membership number. We may share this information, and only that information which is absolutely necessary, with those third parties that are involved in the processing of your order. For example, the financial institution that issued your credit card and the shipping carrier that delivers your order. Should you wish to view or amend your details, simply log onto our website using your username & password. Rugs Online may release your personal information when we believe, in good faith, that such release is reasonably necessary to: 1. comply with the law; 2. enforce or apply the terms of our user agreement; or 3. protect the rights, property or safety of www.rugsonline.com.au, our users, and others. 4. As the Federal Government introduces new privacy legislation, Rugs Online privacy policies will be reviewed and updated as required. More information on privacy legislation is available from the Federal Privacy Commissioner at www.privacy.gov.au.